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Broadband for Seniors Volunteer Network (BFS)
Pages and Files
Digital story telling
Email and Internet
Free online tutorials
Games and activities
iPads and tablets
Searching Family History
BFS kiosk network training resources
Muswellbrook Seniors Computer Club (Keith Harvey)
Keith Harvey has
a range of BfS resources here on his site
RAM saves real memory in older men
including handouts and extra material from Blackboard Collaborate sessions that he has presentedthat are free to download plus extra material that could be of use to BFS kiosks and tutors. Most of the material is also now available on this wiki.
also offer free tutorials. These text-based tutorials have very good pictures of the screens that show what they are talking about.
Make Use Of is a site that has plenty of quite
well written free manuals
for a variety of programs and systems. These are downloadable as pdf and/or ebook format. If you are asked for a password it is makeuseof
Digital literacy: Accredited training resources
iPhone, iPod and iTunes tutorials
has a lot of useful 'how to' articles about all the 'I' gadgets. To get at all the tutorials is not that obvious. You need to click the first link for each item, eg 'Ipad Tutorial' and then scroll to the bottom of that page. It could be better laid out.
The Khan Academy
has a library of over
on everything from arithmetic to physics, finance, and history to help you learn what you want, when you want, at your own pace.
is a company that partners with the top universities in the world to offer courses online for anyone to take, for free.
The Goodwill Foundation has an excellent and expanding list of tutorials at
. Just click on the topic you want to learn about and a list of interactive slides will appear to work through. There are often good quality videos listed as well and these are linked to in the slides. The tutorials cover more than just computers.
Handouts and help sheets
To download these sheets, just right click on them and select 'Save Target As' or 'Save Link As'. Usually they will save to your 'Download' folder.
Dealing with barriers to learning technology
10 Things to consider when getting seniors online.docx
Planning and managing training
HO-BFS Training Competencies.pdf
lists what Woodrising Neighbourhood Centre considers to be the skills that a senior should get from BFS training. It's a useful sheet to give to the senior so they can tick off as they learn that skill. New version as at July 2015
BFS Online Training System Instructions and tips
is a handout for newbies that explains how to log onto the online training system and some tips about the screens
Lists which online training modules and slides suit which operating system or tablet
. This is a read only google spreadsheet. The sheet has a master list of modules versus operating system plu ready to print lists for each operating system. Make sure to read the instructions on the 'Instruction' tab. Alternatively you can bypass the spreadsheet and simply
download a zip file with all the pdf copies of all the lists for each operating system
Using the GCFLearnFree online learning website 2 page.pdf
explains how to use the free GCFLearnFree website and online training.
Keith's thoughts: The BFS system encourages Gmail for email. Whilst I'm a big fan and user of gmail, some seniors have already been setup with a hotmail or yahoo mail account. Better to get them more competent with what they already have rather than confusing them with yet another system.
HO-GMAIL instruction to accompany BFS lessons.pdf
step by step instructions how to do common tasks in Gmail.
HO-Typical Gmail Screen (New Layout) with Exercises.pdf
3 pages of screen dumps with step by step procedures for Gmail.
HO-Gmail, How to attach a file(s).pdf
has a simple set of screen dumps showing how to attach a file to an email in Gmail.
HO, Hotmail, How to de-attach and attach a file(s).pdf
simple set of screen dumps showing how to attach and de-attach in Hotmail.
HO-Yahoo Mail Help Sheet.pdf
helps the senior adjust to the Yahoo Mail screen and terms.
HO-Yahoo Email annotated screen dumps.pdf
helps explain the features of the Yahoo email screen.
HO-The Picasa Screen.pdf
3 page handout showing the major screens in Picasa and how to do some tasks at each screen.
HO-Handout for digital picture files V2.pdf
4 page handout that explains pictures as a file, how to transfer them and how to use in MS Word.
HO-Using Windows Explorer-1.pdf
is a wonderful 5 page resource put together by the Dapto Branch of Combined Pensioners and Superannuants Association of NSW Inc. It explores, in some detail, the features of Windows Explorer.
HO-Windows Explorer Practice - Vista and Windows 7.pdf
explains the parts of Windows Explorer and has step for step practice tasks.
HO-Windows Explorer Basics.pdf
a 3 page basic description of the file system and basic tasks with Windows Explorer.
HO-How to transfer files from USB to Desktop.pdf
one page sheet of steps for file transfer from USB stick to Desktop.
The Internet, Searching, Freeware
BFS-About Connecting To The Internet.pdf
is an 8 page booklet that tries to demystify the different terms and methods of connecting to the Internet. If you just want a copy of the connection block diagram then
. It is useful for explaining the system to the senior.
HO - For WiFi to work.pdf
explains what is required for WiFi to be connected and what WiFi is.
explains terms used with browsers and has screen dumps of Internet Explorer, Firefox and Chrome.
HO-Links to Websites of possible Interest to Seniors.pdf
gives links that will often encourage a senior to see the benefits of browsing and using the Internet.
Handout for Google Chrome.pdf
is a handout sheet that went with the BbC presentation about Google Chrome on 26th Oct 2012.
HO-Google Search Tips.pdf
contains some advanced tips for using Google search. They are notes from an excellent Blackboard Collaborate session by Chris Betcher that simply blew me (a self appointed Google 'expert') out of the water.
HO-Shareware and Freeware Installation and Precautions.pdf
explains how and where to get quality and safe freeware and shareware. Good software does not always cost $$.
HO-Library to Internet comparison V2.pdf
explains the internet and search terms using the analogy of a VERY large library .
HO-PayPal and EBay Handout.pdf
explains the terms and about Ebay and PayPal (do NOT allow seniors to do transactions at the kiosk, looking is OK).
HO-Buying a laptop.pdf
has some tips about what sort of laptop a senior might consider purchasing.
Some Basic Windows Tips
BFS My online computer training record V2.pdf
is a 4 to a page slips of paper for seniors to record their logon name and password for the BFS/ALA online training system.
NEW version with an updated link to suit the new BFS website.
HO-Solitaire How To Play.pdf
useful for those seniors who have never played patience or solitaire and have trouble remembering.
HO-Start Button & windows - XP, Vista, W7.pdf
step by step instructions for new starters that helps them master the real basics.
HO-Cable Connections Colour.pdf
shows what and where all those cables go on the back of a typical tower computer.
Wordpad for BFS.pdf
is a three page handout that explains the commands in the ribbon in Wordpad for Windows 7.
Wordpad Tutorial, Keyboard shortcuts and exercises V2.pdf
is a six page tutorial on Wordpad for Windows 7 explaining the ribbon, keyboard shortcuts and some handy activities for learners.
HO-Cut and Paste.pdf
step by step instructions and explanation from Dapto Pensioners. Includes notes about doing a screen dump.
Website Building, Calendars, Google Documents and Forms
HO-Google Calendar-Creating and Using.pdf
has some step by step exercises for using a Google calendar.
HO-Google Calendar Screen Dumps.pdf
explains the Google calendar with annotated screen dumps of a calendar and its input forms.
Google Sites - Creating a Google Website.pdf
is a starting point for creating a free Google Website. This could be for personal use, family records, club use, collaboration.
Google Sites - Tips for using it.pdf
are some general tips for creating your site. It can be a bit daunting at first but well worth the effort.
Google Sites - Altering Your themes, colors and fonts.pdf
is how you can really start to dress up your site. Google Sites (like Wordpress) is a database system that you change settings with.
HO-Google Form creation sending and results.pdf
explains how to create a Google form, email it out and then see the results. Easy way to do a survey of needs.
Calibre Instructions using a Kindle.pdf
is a handout to help people use the excellent free
for managing their library of ebooks. It works with most other ebook readers as well. If seniors are wanting to obtain ebooks at low cost then a couple of useful sites are
(The Ultimate EBook Library).
Facebook, twitter, Google+ and other social networking systems
HO-Facebook screen with exercises.pdf
explains the Facebook screen and has some easy 'how to' exercises. Once many seniors overcome their media induced fear of Facebook then they really find it a very useful system.
Genealogy (Family Tree)
HO-Legacy Screen Dumps.pdf
has annotated screen dumps of the Legacy main screen and the information screen. Legacy is a very popular and powerful program for recording genealogy. You can download the latest free version from
. Many user get by with the free version for ages before updating to the deluxe version.
HO-Legacy Practice Sheet.pdf
are a few exercises for student practice using the sample file that comes with Legacy. Also don't forget to watch the tutorial videos that are accessible via the Legacy program.
HO-Family Tree Searching.pdf
are some tips on searching for family tree records.
HO-The Way I work Now and Then CoraWeb.pdf
is a copy from Cora Nums excellent Australian website which is a very highly regarded website that people can poke around in for weeks. It's at
and is a must visit website for any genealogist.
HO-Windows 8 transition for existing windows users.doc
has some hopefully useful steps for people moving up to Windows 8 from earlier versions. A
pdf version can be downloaded here
Tips about Smartphones
is a 2 page handout in Q&A format covering smartphones in general.
ipad, Amicroe tablet, smartphone tasks comparison
is a table showing how to do common tasks on an iPad, Nexus 7, Amicroe tablet and a Huawei Smartphone. A study of this will show very little difference in how to do these common tasks.
Huwaei G300 Ascend handout
is a 2 page handout showing how to do common tasks on this phone as well as an annotated screen dump of the phones desktop. Although it only operates with Android 2.3 these phones are currently available on eBay for $100, unlocked and delivered. They are a great little phone and intro to Android.
Handout - Android Tablets and Smartphones
is a 2 page handout of annotated screen dumps showing common features on an Android device.
Handout Android Cheat Sheet
is a 6 page explanation of the different icons and commands on an Android device.
Google+ & Google Hangouts
A handy looking set of notes can be downloaded at
cheat sheet for Google Hangouts
A nice collection of links to
videos and documents about Google+ and Google Hangouts
Loddon Campaspe Multicultural Services (Ian Hall)
BFS resources here
. These resources are collected in a system called
Tips for tutoring seniors
provides some thoughts on the issues involved in tutoring seniors.
LACOTA (Geoff Greig)
A link to the material that was used in the Webinar of 8 March 2013 on Speech Recognition:
Classroom Modules (Keith Harvey, Woodrising)
We are developing and using these modules for classroom training of seniors. Almost all modules are delivered over 2 hours to 12 seniors. Each senior has either an old W7 laptop, or they bring their own. We use a data projector to show the slides and any programs. Each module has powerpoint slides, speakers notes and relevant handouts all ready to go in a zip file. Some of the included handouts are also listed above.
Haven't used a zip file? Just click the relevant link below and download the file to your computer. Then double click the file to open it and display its contents. Finally click 'Extract' files and save them in a convenient place on your PC.
As we complete the modules the relevant files will be put on the wiki with links in the text. Feel free to use or modify them in any way that suits you. Just let me know if you do find them useful or have any suggestions to improve them.
Session 1 over 7 weeks
covers items that are vital for everyone, even if they don't use a computer.
to order up to 100 free copies of the Little Black Book of Scams. We hand these out to all and sundry and stress on people to READ THEM. Two of the short videos mentioned can be downloaded here
TSS Stevie's Scam School_ Rebate scam.mp4
TSS Stevie's Scam School_ Romance scam.mp4
. The other one was too large to upload but you can play or download them from
Emails and Gmail
explains the basics of email and chat systems. It uses pre-created generic gmail accounts for students to carry out the activities. Read the text file that is in this modules zip file.
Internet and Searching
explains the basics of the Internet, browsers and search engines. I've found it important to get these concepts across as many are confused. The module then goes on to explain some techniques for getting the best out of a Google search.
Tablets and Smartphones
module is in two parts. The first explains the various methods that a tablet or smartphone can connect to the Internet. This also aims to clear up misconceptions between wireless and wi-fi. The second part requires students having access to Android tablets. The slides are based on cheap 7" Amicroe Tab II tablets ($88). We have 6 of these and with 12 students they work as buddies. If you have access to other type tablets then you may need to modify the slides. On the Amicroe tablets it was relatively easy to capture the screens by simultaneously pushing the power and volume down buttons. One of the handouts gives the steps on how to do the basic tasks on an iPad, an Android tablet and a cheap Android smartphone. Note that also included is an earlier PowerPoint file that relates to generic tablets and smartphones. You will need to check what suits you best.
Picasa and digital photos
explains what a digital photo is and then has the students doing various activities with Picasa. Just make sure each PC has access to some photos to play with.
is based around explaining buying on eBay but also does explain bricks and mortar online buying plus Gumtree. The benefits of PayPal are also explained along with precautions such as delivery costs.
Burning and Ripping
shows seniors how to download and use free burning software CDBurnerXP. It also explains how to rip commercial CD's to mp3 or wma file formats for use on a mp3 player, smartphone or CD for MP3 capable players.
Session 2 over 7 weeks
is a short 3/4 hour module to reinforce the knowledge above. We then use the remaining 1 1/4 hours to start on the following Windows Explorer module.
Windows Explorer and the filing system
is probably one of the most important skills for computer users to master. This knowledge is not helped by, a no doubt well intentioned, Microsoft who keep changing the layout and name of Windows Explorer (now called File Explorer in Win 8). More confusion is created by Libraries, Favourites and Shortcuts and these are all addressed as well. When delivering this module you MUST stress that THEY have to organise their My Documents area and THEY have to play with Windows Explorer to learn it. This module takes about 3 hours total spread over 2 sessions.
Free software and Online Training
gives them an introduction to where and how to safely download quality free software, of which there is plenty. It then goes on to show them about free online training sources, in particular
gives an intro to this powerful program concentrating on the ribbon, the quick access toolbar and placing graphics in text. It's really only an intro to to MS Word as that program has heaps more features in it that would take all year to explain.
introduces seniors to some of the basics of recording their family tree using the free version of Legacy. It also lists some good sites and practices to get them started. It is also a topic that you could spend a lot more time on. This one really is only an intro to the subject as well as for those struggling with paper records.
is a topic that many seniors look forward to as it allows them to keep in contact with distant family. A couple of generic Skype accounts have been setup so that students can easily see what happens when something is done on the other account. This lesson also gives some ideas about phone and internet plans.
EBooks and Calibre
is a module that many seniors are finding handy. Those who travel are finding an eBook reader or tablet far better than lumping heavy books along. They can also book ebooks out of many of the local library without leaving their home. Calibre is an excellent free program for managing their ebooks and converting between the different ebook formats (aka 'the tower of eBabble!').
Demo Training Flash File
Introduction to the Internet
**KH Handout - Android Tablets and Smartphones.pdf**
help on how to format text
Turn off "Getting Started"